Privacy Policy

Effective Date: 29 June 2023

This Privacy Policy outlines how we collect, use, disclose, and protect the personal information of visitors to our website. We understand the importance of privacy and are committed to safeguarding the information you provide to us. By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information Collection:

We may collect various types of information from you when you visit our website, including but not limited to:

  • Personal information such as your name, email address, and contact details when you voluntarily provide it to us.
  • Non-personal information, such as browser type, device information, and IP address, collected automatically through cookies and other tracking technologies.

2. Use of Information:

  • We may use the collected information for the following purposes:
  • To provide and improve our services, respond to inquiries, and fulfil your requests.
  • To personalize your experience, understand your preferences, and deliver relevant content.
  • To send periodic emails and updates regarding our products, services, and promotions.
  • To analyze website usage, perform data analytics, and improve the functionality and security of our website.

3. Information Disclosure:

We may share your information with trusted third parties in the following circumstances:

  • Service providers who assist us in operating our website and delivering services to you.
  • Compliance with legal obligations, law enforcement requests, or protection of our rights and interests.
  • With your consent or as otherwise specified at the time of collection.

4. Data Security:

We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

5. External Links:

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of such websites before providing any personal information.

6. Children's Privacy:

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected personal information of a child, please contact us immediately.

7. Changes to Privacy Policy:

We reserve the right to modify or update this Privacy Policy from time to time. We will post the revised policy on our website with the updated effective date. We encourage you to review this Privacy Policy periodically.

8. Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at

By using our website, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy. 

9. POPI Compliance: 

HKLM undertakes to Process the Personal Information of users only in accordance with the conditions of lawful processing as set out in terms of POPI and PAIA Act. In terms of HKLM’s relevant policy available to the user on request and only to the extent that it is necessary to discharge its obligations and perform its functions as a service provider and within the framework of the service provider-user/customer relationship and as required by South African Law.